Clerical / Administrative Assistant for Healthcare and Finance

Learn employment skills, medical terminology, computer/office training. A few examples of jobs accepted by past graduates include: hospital call center operator, patient registrar, and customer service representative.

Dates: 
TBD
Types of positions you might apply for: 

Hospital Call Center Operator, Corp. Service Representative, Patient Registrar, Bankruptcy Processor, Customer Service Rep, Appointment Scheduler

Classroom time: 
2 weeks
Topics covered: 

Soft skills, Computer training, Effective resume and internet job search, Answers for a tough job interview, Effective workplace communication, Professionalism, Diversity in the workplace

Length: 
4 weeks, 8:00 a.m. – 4:30 p.m.
Stipend: 
$6.50/hr
Internship: 

2 weeks opportunity to be introduced to work setting and connect with potential employers

Placement assistance: 
Yes
Retention services for those placed: 
12- 18 months
Employer partners: 

Abbott Northwestern Hospital, Children’s Hospital, Hennepin County Medical Center, North Memorial Hospital, US Bank

How to apply: 

Attend an information session They are conducted every other Monday at 9:00 AM at the PPL Learning Center.(No appointment required. Must have HS Diploma or GED – call the front desk at 612-455-5300 to check which Mondays). Take a three-part test: Typing, Ten Key and Basic Computer Skills (MS Word). This test is offered every Wednesday from 10am to 11am and the 2nd/4th Friday of every month from 9am to noon. Interview with TTW staff. Interviews assess attitude, life goals, availability, and past work experiences.

Education level required: 
GED and Pass The Adult Basic Learning Exam (TABE)
Additional information: 

You must sign up in advance to the take a TABE test. The test is given every Wednesday promptly at 9 am. Areas of testing include reading, vocabulary, language, spelling, and math. To be offered a Trainee position in healthcare you must provide proof of or obtain up-to-date immunizations of the following before training: Hepatitis B, MMR, Mantoux within past 90 days and history of Chicken Pox.