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picture of Steve Cramer, PPL Executive Director September, 2005

As important as PPL’s Service and Learning centers are, and as hard as we work to make them attractive and inviting places, what’s really crucial is the spirit found inside their walls.


by PPL's Executive Director, Steve Cramer

August marked PPL’s one year anniversary in our new Service Center. The transition was remarkably smooth, and the facility is all we hoped for and more. Major construction of PPL’s new Emma B. Howe Learning Center also began in August. By next spring hundreds of people will find resources at the Learning Center to improve their future economic and education prospects.

These buildings are important physical manifestations of PPL’ s work. They offer a location for people in search of assistance to find it, and a space for our staff and volunteers to do their work. But as important as these buildings are, and as hard as PPL works to make them attractive and inviting places, what’s really crucial is the spirit found inside their walls. That spirit is embodied by two recent events, one planned and the other spontaneous.

In recent weeks we have launched a staff led process called “Commitment and Connection to Mission,” or “C2M” for short. C2M will enhance the quality of our work and programs in support of PPL’ s mission of service to the community. The effort is aimed at sustaining an environment at PPL where we have a chance to do our best work by being accountable to and supportive of one another every day.

The support we share for one another came into clear focus recently when long-time receptionist Zee Collaso faced a sudden family crisis. Within a matter of hours, staff, Board and other supporters had rallied to raise the resources necessary for Zee to address her difficult situation. She wants all who helped out to know how grateful she and her family are for the support she received from her “other family” here at PPL

So we are proud of the four walls that now exist at 11th and Franklin – the Service Center – and that will soon be in place at Chicago and Franklin -– the Learning Center. But what’s really special is what exists inside. Please stop by anytime!

Sincerely,

Steve Cramer

Executive Director


 



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