This workshop is available to any PPL Career Readiness Participant. Talk with your Career Specialist for more information about how to register for the workshop.
Customer Service 1-3: Customer service skills are important in every job. Learn how to assess and meet customer needs,
prepare for gaining customer commitment, and the importance of common employability skills
NRF Exam: Test your customer services skills and demonstrate your knowledge by earning the National Retail Federation’s
Customer Service and Sales Certificate. Must attend Customer Service 1-3 first